FAQs

Answer: You can browse different product categories using the navigation bar on the website. Additionally, we provide a search function where you can enter keywords to quickly find the products or categories you’re looking for.

Answer: Yes, you can add or remove items in your shopping cart. On the cart page, you can increase or decrease the quantity of items or directly remove them. Make sure to click the “Update Cart” button after making any changes to save the updates.

Answer: You can check the status of your order on the “My Account” or “Order History” page. In these pages, you’ll find all your previous orders with detailed information such as order status, tracking numbers, and estimated delivery dates.

Answer: Yes, if you have a promo code or discount code, you can enter it on the checkout page and click apply to enjoy the corresponding discount or offer. Please note that promo codes and discount codes may have certain validity periods and applicable conditions.

Answer: Yes, we provide a return and refund service. If you’re not satisfied with the purchased product or need to initiate a return, please refer to our return policy and follow the instructions for initiating a return. Once we receive and confirm the returned item, you’ll receive the corresponding refund.

Answer: Yes, you can save the contents of your shopping cart during the purchase process. If you’re logged in to your account, the items in your cart will be automatically saved. Even if you close the webpage or come back later, your cart contents will be preserved.